Privacy Policy
Last updated: 20/07/2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out contact forms on our website
- Subscribe to our newsletter
- Request mortgage broker services
- Communicate with us via email or phone
This may include your name, email address, phone number, financial information, and property details.
2. How We Use Your Information
We use the information we collect to:
- Provide mortgage broker services and financial advice
- Respond to your inquiries and communicate with you
- Send you relevant market updates and newsletters (with your consent)
- Improve our website and services
- Comply with legal and regulatory requirements
3. Cookies and Tracking
We use cookies and similar technologies to:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Enable personalized content and advertisements
You can manage your cookie preferences through our cookie banner or browser settings.
4. Information Sharing
We may share your information with:
- Lenders and financial institutions for mortgage applications
- Service providers who assist with our business operations
- Legal authorities when required by law
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Australian Privacy Act 1988 and Australian Privacy Principles (APPs), you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Lodge a complaint with the Privacy Commissioner
7. Newsletter and Marketing
If you subscribe to our newsletter, you can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly. We respect your communication preferences and will only send you relevant financial market updates.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Cockatiel Finance
Email: [email protected]
Website: https://cockatielfinance.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.